1. Introduction
At Artiflow, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI image and video generation platform. Please read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
We collect information that you provide directly to us and information that is automatically collected when you use our Service.
Account Information: Email address (required for account creation), username, and encrypted passwords.
Payment Information: Processed securely by Stripe. We do not store full credit card details on our servers; we only maintain records of credit purchases for support.
Usage Information: Images you upload as references, text prompts, generated content, and app preferences (language/theme).
3. How We Use Your Information
We use the collected information to:
Provide, maintain, and improve our AI generation services.
Process credit purchases and manage your account.
Send security alerts and support messages.
Analyze usage patterns to improve our platform and AI models.
Detect and prevent technical issues or abuse.
4. Data Storage and Security
We implement technical security measures, including encryption at rest and in transit. Your data is stored on secure servers. While we regularly update our security practices, no method of transmission over the Internet is 100% secure; therefore, we cannot guarantee absolute security.
5. Image and Video Data
Reference Images: Processed to generate content and may be temporarily cached for performance.
Generated Content: Stored in your account until you choose to delete them.
Public Sharing: You control what you share. Content shared publicly via links is accessible to those with the link.
Deletion: When you delete content, it is removed from active servers. Residual data may exist in backups for a limited time.
6. Third-Party Services
We partner with trusted providers:
Stripe: For secure payment processing.
AI Providers: Prompts and reference images may be processed by third-party AI services to generate results.
Cloud Hosting: Secure infrastructure for platform hosting and data storage.
7. Cookies and Tracking
We use essential cookies for session management and preferences (theme/language). We do not use third-party tracking cookies for advertising.
8. Your Rights
Depending on your location, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, please contact our support team.
9. Children's Privacy
Artiflow is not intended for users under 18 years of age. We do not knowingly collect information from children. If we discover such data has been provided, we will delete it immediately.
10. Changes to This Policy
We may update this policy periodically. We will notify you of material changes by updating the "Last updated" date at the top of this page.
11. Contact Us
If you have questions regarding this policy, please contact us through our community Discord at artiflow.ai/discord or via our official support email.